WHILE entitled to a high standard of legal advice and representation, there are a number of ways a client should help their solicitor.
To represent a client’s interests successfully, solicitor needs information, so give full and clear instructions.
Always be honest and lawful.
It is unwise to lie to your solicitor and they have a duty not to mislead.
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Before speaking with a solicitor it is a good idea to be prepared; write down a summary of the matter, including questions and the contact details of all persons involved.
Follow the solicitor’s instructions as quickly as possible.
Understand the fees and costs involved in using a solicitor.
They are required by law to disclose fees and other expenses before they start working.
The law is complex, so if there is any confusion the client should ask for an explanation as soon as possible.
Given that some legal issues can take time to resolve it is also important to agree on a how often there should be communication or contact.
Most important of all – trust.
A solicitor is a trained professional and their advice is based on years of experience and training.