Nbn dream falls short on Eyre Peninsula

The Joint Standing Committee on the National Broadband Network released its second report on the rollout of the nbn in regional and rural Australia.

In December 2017, the bipartisan committee announced it would conduct a review of the nbn, focusing on the capacity and reliability of satellite, fixed wireless and fixed line networks.

So it comes as no surprise that most of the recommendations in the report deal with these very things.

Many Eyre Peninsula residents have had trouble connecting to the nbn or with their speeds and data once connected.

In today’s front page story, Greg Williams from Lincoln Computer Centre has explained how some of those recommendations will help local people.

Mr Williams knows the struggles local nbn customers are having with their connections and he has been a persistent advocate on their behalf to NBN Co.

His Facebook group, ‘Nbn connections on Eyre Peninsula’ for those who have had issues with the nbn has close to 700 members.

On Eyre Peninsula the nbn rollout has been riddled with tower and installation delays and poor performance results.

Customers have also been frustrated with the lack of information and transparency about the issues with the installation. 

In fact the entire rollout of the scheme has been frustrating and has made getting internet in regional Australia even more confusing.

However, having said that this latest report from the Joint Standing Committee does appear to make some progress.

One of the key recommendations in the report was to increase satellite capacity to provide more data for customers.

Nbn Co has announced customers on its satellite service will be getting more bang for their buck with things like email, general web browsing and critical software updates no longer counting towards monthly data allowances.

And fixed wireless towers around the Eyre Peninsula are also getting capacity upgrades.

But while there are pockets of good and positive steps being taken to improve poor connections, the fact remains that the rollout of the nbn has been anything but positive for regional and rural residents who needed the nbn ‘dream’ most.